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If you come across any retail product price is lower than us, please let us know immediately.
Do not hesitate. We will do our best to offer you a better price and solution.
You can always view the item that is out of stock from the last categories "Out of Stock" to avoid any misunderstanding.
Customer who had placed order, please check the order details from My Account, make payment after you had confirmed it is there. If it is not there, that means the last step of confirm order is not completed.
Once we received your payment notification, we will start packing, and once the payment reach us, we will send out for delivery on the same day or the next day if our courier service is over unless the item is out of stock.
MODE OF PURCHASE
1. Bank Transfer
Details of our available banking accounts are as followings and will be
displayed upon checkout as well:
- Maybank
Name: LAW ZHE ZHE
Account Number: 108177859830
- Hong Leong Bank
Name: LAW ZHE ZHE
Account Number: 03651067183
- Public Bank
Name: LAW ZHE ZHE
Account Number: 6128134411
- CIMB
Name: LAW ZHE ZHE
Account Number: 12480007145203
Please transfer the money within one week after you had confirmed your
order, as all orders without any payment will be cancelled automatically after
one week.
Once you had performed online bank transferred, please save the page of
the notification of successful transaction and send it back to us (sales@enjoybreastfeed.com)
using the e-mail account that you had registered with us. For those who use
ATM transfer or bank transfer, please send the following information to our
e-mail:
- Bank Transferred
- Date & Time
- Amount Transferred
We will start processing your
order and once the money reaches us, we will pack and send out the products on
next delivery day.
You can always monitor the status of your order by
selecting MY ACCOUNT, the whole process shall not take more than 7 working days
after the verification unless the product is out of stock and we need to refurnish our product. We will
contact you if there is delay on delivery, and
other options can be provided.
2. Cash on Delivery
You are welcomed to perform self pick-up at our showroom and only cash
payment is accepted.
DELIVERY
AirPak Courier Service (Malaysia)
|
Weight |
Charges (Ringgit Malaysia) |
| Peninsular Malaysia |
Labuan, Sabah, Sarawak |
| Up to 1 kg |
5.90 |
15.00 |
| Up to 2 kg |
|
25.80 |
| Up to 3 kg |
8.40 |
36.60 |
| Up to 4 kg |
|
47.40 |
| Up to 5 kg |
10.80 |
58.20 |
| Up to 6 kg |
12.96 |
69.00 |
| Up to 7 kg |
|
79.80 |
| Up to 8 kg |
14.40 |
90.60 |
| Every additional 1 kg |
2.16 |
10.80 |
The postage charges above include 15% Fuel Surcharge and 5% Service Tax.
We will carry out our delivery process everyday from Monday to Saturday using Airpak Courier service.
You shall receive your product at your door way within 2 days once you check
the status of your purchase had changed to DELIVER. As all our products are
delivered through courier company, please provide the address where someone will
be at home to receive the products, otherwise, you will be informed to collect
your parcel from the nearest main post office or other arrangement must be made.
Customers from other countries who are interested in purchasing our products
are welcome send a message through CONTACT US for international postage rate. We
will make effort in providing the service as soon as possible to the country you
are from.
WARRANTY
All products are not manufactured by us, therefore, we do not offer product
warranty. Each manufacturer is providing different range of warranty, you are
welcomed to e-mail us for more information.
If you find the items that you purchased is not working properly, please
contact us for supervision. We will try our best to provide the proper
information that helps you in installing and using the products. Besides, we
will inform you the ways to send the products back for repair if find any defect
on the product as long as it is still under warranty.
We are minimizing the trouble of sending the product back for warranty by
selling and distributing all best quality products, but it will be your own
responsibility to install and use the product properly to ensure the product can
reach the maximum performance. Therefore, please refer to the guidelines comes
with the products before usage. If you find any problem in using the products,
you are welcomed to contact us for guidance.
RETURNS AND EXCHANGES
We are regret to inform you that Returns and Exchanges will not be applied
unless for damages, broken or defect on your product while it reaches at your
door way. We had adopted services from reliable postage company to ensure the
product reaches you without any defect. However, if you find any defect on our product, please contact us at sales@enjoybreastfeed.com
within 3 days of the receipt of your product, we will try to rectify your
problem and provide the best solution. If we advice you to send the damage
product back to us, please do so within 14 days of receipt. Once the damage had
been confirmed, we will either replace the damage parts or if possible deliver a
completely new product at our expense.
Besides, please be informed that we are not responsible for loss or items damaged on the way back for a return / exchange.
Please try your best to ensure that items will not be damaged while posting it
back to us by packing the items properly.
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